Return policy
RETURN & REFUND POLICY
SELF LOVE CLUB | EST. 2021
At Self Love Club, we believe in delivering quality products made with intention and care. Your satisfaction matters to us, and we want you to feel confident in every purchase.
RETURNS & EXCHANGES
Because our products are made to order, all sales are generally considered final.
We do not accept returns or exchanges for:
- Incorrect size selections
- Changes of mind
- Personal preferences
- Items that have been worn, washed, or altered
We encourage customers to carefully review product descriptions, sizing charts, and order details before completing their purchase.
DAMAGED OR DEFECTIVE ITEMS
If your order arrives damaged, defective, or incorrect, we’re happy to help make things right.
Please contact us within 30 days of receiving your order with the following information:
- Your order number
- A brief description of the issue
- Clear photographs of the affected product
Once reviewed and approved, we will arrange a replacement or refund at no additional cost, as appropriate.
REFUNDS
Approved refunds will be issued to the original payment method.
Please allow approximately 5–10 business days for your financial institution to process the refund after it has been issued.
ORDER CANCELLATIONS
Because our products are made to order, production may begin shortly after an order is placed.
Cancellation requests must be submitted before production begins. Once an order has entered production, cancellation may no longer be possible.
CUSTOMER SUPPORT
We value every customer and strive to provide a positive shopping experience.
For questions regarding your order, returns, or product concerns, please contact our customer support team through our website.
Thank you for supporting Self Love Club.
Rooted in self-love. Created with intention. Made to inspire.
This policy does not limit any rights or remedies provided by applicable consumer protection laws.